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Utility Billing Information
Billing Schedule
Fitchburg Utilities send bills out on a quarterly basis. Every March, June, September and December bills are generated and you should receive your bill by the end of every billing month. Bills are then due on the 25th of April, July, October and January. If the 25th falls on a weekend or holiday, bills are due the next business day.
Utility Rates
The most current rate information for billing purposes:
2021 Stormwater Rate Increase
- Why did my stormwater rates increase? (effective July 1, 2021)
- Stormwater Rate Increase Interview with FACTv
2018 Sewer Rate Increase
2016 Water Rate Increase
- Final Order to Increase Water Rates (for usage on or after June 8, 2016)
- Public Hearing Notice for May 18
Utility Forms
Utility Messages
Fitchburg Utilities will be enforcing the new Municipal Utility Customer Information Law 196.137(2). The new law prohibits Fitchburg Utility to share any information about your account with anyone not listed on the exemption list. If you are married and your spouse is not listed on the bill please contact utility at 608-270-4270 to discuss your options.
Your rights as a Water Utility Customer
Contact Us
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Finance
Misty Dodge
Finance Director
608-270-4252
Kari Miller
Accounting Manager
608-270-4271
Robert Cornelius
Accounting Clerk II
608-270-4250
Kim Hauge
Accounting Clerk II
608-270-4251
Becky Neefe
Accounting Clerk I
608-270-4273
Brenda Yoerger
PT Billing Assistant
608-270-4253
5520 Lacy Road
Fitchburg, WI 53711
Ph: 608-270-4270
Fax: 608-270-4212
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Hours
Monday - Friday
7:30 a.m. - 4:30 p.m.