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Assessing

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1. How is property valued?

In most cases, residential, commercial, and agricultural buildings are assessed at market value. Farmland is often assessed at use value, and personal property assessments are derived from information provided on the statement of personal property.

2. Someone from the Assessor’s Office left a yellow tag at my property. What does this mean?

An appraiser may leave a tag at your property when he/she would like to conduct a physical view of the property. In many cases, an inspection is requested if the property is newly constructed, has had a building permit, a neighborhood property analysis is being done, or if the interior of the property has never been seen. By physically viewing the property, the most accurate information will be available to the assessor. If you find a yellow tag at your property, you may call the number listed to schedule an appointment with an appraiser.   For more information please see Property Owner Rights.

3. What if I do not allow the assessor / appraiser to enter my property?

You are not required to let someone from the Assessor’s Office into your property. A certified letter may be sent if there is no response to initial attempts to contact the property owner. If the property is not viewed internally, an estimate of value will have to be made using only the best information available. The goal of the Assessing Department is to have the most accurate information available when assigning a value. For more information please see Property Owner Rights.

4. Will my assessment change if I haven’t done anything to my property?

Even if you have made no changes to your property, it is possible that the assessed value could change. Things such as supply, demand, and inflation can influence the market which may result in a changed assessment.

5. How do I know if my assessment is correct?

Comparing sales of similar properties within your neighborhood is a good way to determine if the value is reflective of the market. Market value is defined as the amount a typical, well-informed buyer would be willing to pay for a property under typical market conditions. It is the assessor's job to interpret what is happening in the market place.

6. Will my property taxes increase if my assessment goes up?

The assessor’s job is to place a fair and equitable value on each taxable property in the municipality. An increase or decrease of assessment does not necessarily mean that the amount of property taxes you will pay will change. Tax rates are determined by how much is spent by each taxing jurisdiction to include: school districts, technical college, Dane County, and the local municipality.

7. If my new property is still under construction, how will it be assessed?

Assessments are based on what existed as of January 1. For example, if on the 1st of January, a parcel consists of land and a building foundation, the assessment would only be for the value of the land and the foundation, not for a completed structure. After construction is completed, it will receive a full assessment the following year.

8. What is the difference between assessed value and estimated fair market value?

The assessed value is the market value of your property as determined by the assessor.

The estimated fair market value is the property’s assessed value divided by the average assessment ratio for the entire municipality. The average assessment ratio is the relationship between the total assessed value and the Wisconsin Department of Revenue’s estimate of total value for the municipality. More information on this subject can be found in the Guide for Property Owners.

9. Can I contest the amount of taxes on my tax bill at the Assessor’s Office or at the Board of Review?

No. Only the assessment can be challenged. If you feel that taxes are too high, you may contact the appropriate taxing jurisdiction.

10. Will I receive an assessment notice?

The Assessor’s Office sends out a Notice of Assessment only if the assessment has changed from the prior year.

11. Can I contest my assessment?

A good time to discuss your assessment with an appraiser from the Assessor’s Office is during the open-book session. If after discussing the value with an appraiser you are still in disagreement, you may appeal your assessment at the Board of Review. For additional information regarding the appeal process, you may refer to the Wisconsin Department of Revenue’s publication entitled: 2021 Guide for Property Owners.

12. What is the open book session?

The open book session is a period of time scheduled prior to the Board of Review to view the property assessment rolls, sale information, and/or speak with an appraiser regarding your assessment.

13. What is the Board of Review?

If you still disagree with the assessed value of your property after discussing it with an appraiser in the open book session, you may appear at the Board of Review at your scheduled date and time. To schedule a Board of Review hearing, please contact the City Clerk. The Board’s function is not one of valuation, but of deciding the validity of the facts presented by the property owner or representative and by the assessor.

14. How do I schedule an appointment to appear at the Board of Review?

You may schedule an appointment by contacting the city clerk at the number listed on your assessment notice. Written or oral notice of your intent to file an objection must be provided to the city clerk at least 48-hours prior to the board's first meeting. Your objection must be filed in writing with the Board of Review. Objection forms are available from the City Clerk, and must be competed in entirety.

15. What should I say to the board at the time of my hearing?

Wisconsin Law states the Board of Review must uphold the assessor’s valuation unless the property owner proves the value to be wrong. Therefore, the property owner must give sworn oral testimony and evidence relating to the value of the property. This evidence can be a recent sale of the property, sales of comparable properties, recent appraisals, or other such evidence that would give the Board of Review cause to change the assessment.

16. Where can I view property assessments for the City of Fitchburg?

Dane County provides general assessment information on their web site Access Dane. Please keep in mind that if the assessment roll is not complete for that year, the assessments for the previous year are carried over into the current year on the web site until final values are received from the municipality. Property assessment rolls are also kept in the City Assessor's Office for viewing. If you would like specific information for properties located in the City of Fitchburg, information can be found at AssessorData, or you may contact the Assessing Department’s main line at 608-270-4235. Manufacturing property is not assessed at the local level. The Wisconsin Department of Revenue assesses all manufacturing property in the State of Wisconsin.

17. If I would like an appraiser from the Assessor’s Office to view my property, can I schedule an appointment?

Yes. You may call our main line (608) 270-4235 to schedule an appointment.

18. Why does the City of Fitchburg need an assessor?

Assessors are governed by Chapter 70 of the Wisconsin Statutes. All taxable property must be discovered, listed, and valued in a fair and equitable manner. The assessor is not involved in establishing mill rates or in the collection of property taxes.

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Community Center

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1. How Do I Reserve a Room?

Call the Fitchburg Recreation Department at 608-270-4285 or stop down to City Hall. Payment may be made by cash, check (checks are only accepted 15 days prior to the contract date), Visa, MasterCard, or American Express.

2. Can We Decorate The Room(s)?

The use of nails, tape, tacks, or the like to fasten decorations or other materials to walls, doors, or from the ceiling is prohibited. Glitter, rice, bird seed, confetti, and the like are also prohibited. You may use fasteners, which do not remove paint, to apply decorations to walls.

3. When Can I Come In And Decorate?

The contracted start time is the time you may enter into the room. Set-up time must be planned within your rental hours.

4. What Time Must I Leave The Building?

You must be out of the building at the time designated on your contract. Clean-up time should be planned within your rental hours. We have to schedule staff to manage the building and to clean up the rooms after events.

5. Can I Add Additional Rooms To My Contract?

You may add additional rooms to your contract if they are available, and at least 48 hours prior to your event. You must do this in person and pay for the additions at the time you request them. You cannot add a room the day of your event.

6. What Areas Of The Building Can My Group Use?

We ask that your event restrict themselves to areas that you have rented. There may be several events and programs going on the same time as your event. Having children and/or adults congregating in the hallways is very disruptive. We also request that you keep the lobby clear at all times to allow for other groups to access the building. Children must be supervised at all times. Guests are asked not to loiter in the parking lot.

7. Can I Bring In My Own Food?

Yes, you may bring in your own food.

8. May I Bring Alcohol?

Yes, an additional fee will be charged.

9. Can A Non-Resident Rent A Room?

Yes. There is a separate rate required for non-residents.

10. Do I Have To Set Up And Take Down Tables And Chairs?

You are required to do your own set up for events, however take down after your event will be handled by the community center attendant.

11. Must I Clean The Room When I Am Finished?

As part of your rental fee, a cleaning fee is charged so you do not have to clean the room after your event.

12. Can I Smoke In The Building?

The Fitchburg Community Center is a smoke free building and smoking is prohibited.

13. When Will I Receive My Damage Deposit?

If all conditions of the room rental contract have been met, then you will receive a check 2-3 weeks after your event. If the contract is paid on a Visa of MasterCard, the deposit will be returned within 7 days following the event. If contract conditions are not met or the staff is required to provide extra supervision for your group and/or directions of supervising staff are not followed, we will deduct additional fees from your deposit.

14. What Time Can I Rent The Community Center Rooms?

Rooms can be rented Monday - Friday 8 a.m.-10 p.m. and Saturday noon - 10 p.m.

15. Can I Cancel My Room Reservation?

If a cancellation occurs for any reason more than 2 weeks prior to the rental date, 10% of the deposit will be withheld. All other paid fees will be returned. If a cancellation occurs for any reason less than two weeks prior to the rental date, 10% of all fees will be withheld with the remaining balance returned.

16. Can I Have Music In My Room?

Small radios are allowed in the meeting rooms and conference rooms. DJs, bands, or any amplification system are allowed, but require a sound permit and a $50 sound permit fee. The volume must be kept at a reasonable level and must not become an annoyance to other groups or building patrons. The supervising staff will have discretion on the volume level.

Obviously we cannot cover every question or circumstance that may arise during your particular event. Therefore, we reserve the right to amend, change, add or delete any or all rules listed in, or implied in the above information or in any information printed or communicated verbally in regards to the Fitchburg Community Center. During your event, the supervisory staff on site will have the final judgment in the enforcement of any and all policies and procedures, and will provide recommendations to the building administrator, for the dispensation of your damage deposit.

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Human Resources

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1. How do I apply for a position?

The City of Fitchburg utilizes a user-friendly online application process. You may apply online for any current postings by clicking the Apply button at the top of the job posting and following the prompts. You will create a “master” application that you can review and edit each time you apply for a job.

2. What if I don’t have a computer or internet access?

If you do not have a computer or internet access, you may consider the following options: 

Use a computer at a local library.  Come check out the Fitchburg Public Library located at 5530 Lacy Rd. in Fitchburg!

Use a computer at one of the local job centers.  The Dane County Job Center is located at 1819 Aberg Ave. in Madison. 

Or ask family or friends who may also have a computer with Internet access available for your use.  

3. What if I don’t have an e-mail address?

When you use our online application system, you can sign up for free e-mail with Hotmail, Yahoo!Mail, or Gmail. It only takes a few minutes to set up an account, just follow the prompts.

4. What if I want to apply for a position that isn’t open?

Please consider completing a job interest card to receive notification when openings become available in your area of interest. We do not accept online applications for positions that are not vacant and posted. 

5. How do I know my application was received?

When you submit your application electronically, you will receive an email confirmation upon submission. To verify the positions you have submitted applications for, go to Government Jobs. Click on the "Career Seekers" tab and login with your user ID and password. Then click on the "Application Status" tab. You will see your submitted applications listed there.

6. How many of my previous jobs should I put on my application?

It is important that you show all your qualifying experience, including any and all employment you may have had with the City of Fitchburg. Qualifying experience is experience that meets the requirements as posted on each job announcement.

7. Can I print a copy of my application if I apply online?

The online job application process will take you through five steps: Job Application Agency Wide Questionnaire Supplemental Questionnaire Confirm Application Certify and Submit. After completing Step #4, Confirm Application, you can print a copy of your application before you press Confirm & Send Your Application.

8. How long will it take to apply for a job?

On average, allow approximately 30 to 45 minutes to complete your application. After you complete the section labeled "Agency Wide Questions," you can either click the "Save and Proceed" button to move to the next step of the application process or click the "Save Work in Progress" button and complete it at a later time. Note: You must click the "Confirm" button at the end of the application by the time listed on the posted close date in order for your application to be submitted.

9. I already applied for one job; do I need to apply again if I’m interested in another job?

Yes, you need to submit a complete application for each position you are interested in. Each application is evaluated and scored separately based upon the specific requirements of the position. However, once you create an account, you may build an application and submit that application for multiple jobs by clicking the "Populate" button to automatically answer the agency-wide questions. Review and update your application as necessary. Once your account is created, applying for positions is quick and easy.

10. Can I just submit a resume?

No, you may not submit a resume alone. You must fill out an application. Before submitting your application, there is a part on the application where you may cut and paste your text resume (DO NOT use HTML tags) or you may attach a resume. All blanks on the application must be filled out completely. “See Resume” responses are not acceptable.

11. Is there an application deadline?

The closing date for each position is listed on the job posting. All application materials must be received by the time listed on the posted close date. Once a position closes, it will be removed from the website and applications will not be accepted. Some job opportunities list “Continuous” under the closing date. These opportunities remain open until filled.

12. What if I miss the application deadline?

Late applications will not be accepted. Check our website regularly and apply for new jobs as soon as they are posted to avoid missed deadlines. You can sign up to be notified of job postings you are interested in by filling out the job interest card. As soon as a job is posted that matches your interest, you will be alerted via email to check out the posting where you then can apply.

13. Should I call the Human Resource Office to get an update on my application?

The status of your application, scoring results, interview notification, testing dates and locations, or any other human resource related matter will be accessible with your login and password. Go to Government Jobs, click on the "Career Seekers" tab and login with your user ID and password. Then click on the "Application Status" tab. You will see a list of your applications and their status.  You will also receive email notifications and text message notifications (if you opted in for text messaging updates).  Should you have any further questions and need answers on the recruitment process, you may feel free to call HR at 608-270-4200.  

14. How does the application process work?

Applicants must submit an employment application and answer any required supplemental questions. The applicant is responsible for submitting a complete City of Fitchburg application. If the application does not have the minimum qualifications as listed on the job posting, then the applicant will be notified and will not move forward in the selection process. Additional information will not be accepted after the application deadline date.  If the applicant meets the minimum qualifications, the applicant will be informed of the next step in the recruitment process which may include a review of the supplemental questions, testing and/or interviews.  

15. How do I know if I am qualified for a job?

The minimum qualifications and supplemental questions are listed in the job bulletin. Your application will be reviewed, along with any other materials required on the job bulletin, to determine whether you meet these qualifications. Your education and experience, licenses, certificates, and special skills will be reviewed. If all the information is not provided, you may be considered unqualified or less qualified than other applicants.

16. What is the selection process?

Depending upon the recruitment you apply for, the selection process may consist of a review of the application, a supplemental assessment rating, a written examination, or other scoring mechanism, and finally, a hiring interview.

17. What if I need an accommodation?

Requests for accommodation should be directed to the Human Resources Department well in advance of the interview and/or testing date. Please call City Hall at 608-270-4200 and ask to speak to Human Resources.

18. How long does the recruitment process take?

Every recruitment is different. The process can take several weeks, or even months, depending upon the number of applications received and the complexity of the selection process.

19. Will I get an interview?

Applicants may be contacted to schedule an interview based upon their qualifications and requirements needed for the position. The Human Resources Department reserves the right to call only the most qualified applicants to the hiring interview.

20. What is the interview process?

Selected applicants are notified via email, text message or phone, and will have the opportunity to schedule their own interviews by logging in to the system. An interview panel meets with the responding candidates evaluating them through a set of objective questions based on job-related requirements and departmental needs, and makes a recommendation for hire. Interviews are scored.

21. How soon will I be notified of interview results?

Usually about two weeks after your interview.

22. What type of employee benefits does the City of Fitchburg offer?

Fitchburg offers excellent benefits including the Wisconsin Retirement System, health, dental, life insurance, income continuation insurance (disability), an onsite fitness center, wellness incentives and work/life balance. Check out the benefits in detail available to you as an employee in our Benefit Summary.  

23. Will I be considered for employment if I live out of state?

Yes. Please note that the City of Fitchburg does not pay for travel costs associated with interviews or examinations. Travel to our offices for examinations and interviews is at your own expense.

24. Does the City of Fitchburg have a residency requirement?

For some positions, an employee must live within a certain mile radius. Any requirement of residency will be listed in the qualifications section of the job posting.

25. How will I be contacted regarding the status of the position I applied for?

You will be contacted by the Human Resources Department. Be sure to check the email address you provided with your application. Failure to respond may result in removal from consideration.

26. Is there a background check before hire?

The City does not begin the background check until a offer of employment is made and the candidate has accepted the contingent offer.  All employees of the City of Fitchburg must successfully pass a pre-employment background check which will include a criminal history check and verification of employment history, education, licenses, and references.  The City uses the job relatedness test so please note a criminal charge on a candidate’s background is not an immediate disqualifier by any means.   If the position requires driving, a driving record check will also be conducted. Some positions are subject to a pre-employment drug test and additional medical testing.  

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Library

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1. Can I Pay My Fees Online?

Yes. Any fines or fees $10.00 or more can be paid online with a credit or debit card by logging into your LINKcat account.  Fines and fees under $10.00 must be paid in person with cash or check.

2. Can I pay My Fees With a Credit Card or Debit Card?

Yes, if your fees are $10.00 or more you can pay online through your LINKcat account. If you wish to pay in person, the library only accepts cash or check at this time.

3. Can I Recommend to the Library to Purchase An Item

Yes. Please complete and submit a Purchase Request form that is online and library staff will follow up.

4. Can I Renew An Item I Already Have Checked Out?

Many items can be renewed up to two times. This can be done by logging into your library card account in LINKcat, or by contacting the library to request a renewal. Instructions on how to renew online are available in the help section of LINKcat. You may NOT renew if: Other library card holders have reserved the item.

5. Can I Use a Library Computer If I Have Fees On My Account?

Yes, you may still use a desktop PC or iMac at the library. Laptops may be checked out at the discretion of the library.

6. Can I Use My Non-Fitchburg Library Card At Your Library?

The Fitchburg Public Library accepts cards from other South Central Library System libraries. These can be used to check out items, or log in at our public computers. To use online items (ebooks, downloadable audiobooks, online magazines) you must have a Fitchburg card or access these resources through your home library.

7. Can You Help Me Get Items From Other Libraries?

Yes. Our librarians can assist you in requesting items through LINKcat, or from libraries outside of the South Central Library System. Call (608) 729-1763.

8. How Do I Dispute a Fee On My Account?

To discuss fees on your library account, please contact the Access Services department at (608) 729-1761, or email fitchburg.circulation@fitchburgwi.gov.

9. How Do I Get a Library Card?

Present a completed library card application along with a photo I.D. and proof of residence at the first floor check-out desk. Card applications are available at the library, or can be downloaded online. Anyone under the age of 16 must have their parent or guardian present to receive their card.

10. How Do I Reserve Books, Movies, or CDs?

Library card holders may place holds on most library items. Visit LINKcat help for detailed instructions on how to reserve items. Once your item(s) arrive you will receive telephone or email notification, depending on your preference. Items will be held for 8 days from the time of check in.

11. How Long Can I Keep Items I Have Checked Out?

Books - 28 Days
Audiobooks - 28 Days
Lucky Day Books - 14 Days
Kindles - 14 Days
CDs - 14 Days
Magazines - 14 Days
DVDs - 7 Days

12. What Are Your Late Fees?

As of 2019, the Fitchburg Public Library no longer charges late fees for items checked out at this library.  Items checked out from another South Central Library System library are subject to that library's overdue policy.  Accounts with an outstanding balance of $20.00 or more in fees will be prevented from renewing or checking out more items.

13. What If I Forgot My PIN?

For assistance with a forgotten PIN call (608) 729-1760, email us, or visit the library in person.

14. What If My Card Is Lost Or Stolen?

Call (608) 729-1761 as soon as your card is lost or stolen. Library staff will deactivate the lost/stolen number. Note that you are responsible for any items checked out to your card, so reporting a missing card is important to protect yourself from potential fees.

15. What Items Are Accepted As Proof Of Residence?

The easiest way to show your residence when applying for a library card is to use a driver's license with your current address. The library will also accept photo identification plus: Checkbook with name and current address Current lease with name and address Mail, provided it includes your name, current address, and is postmarked within the last 30 days

16. Can I Reserve Meeting Space At the Library?

The library has two rooms that may be reserved for groups of 6 or more. For more details or to request a room reservation see our Meeting Rooms page. There are also 4 study rooms available on the second floor on a first-come, first-serve basis.

17. What Are Your Hours?

Monday - Thursday 9:00 AM to 8:00 PM
Friday & Saturday 10:00 AM to 6:00 PM
Sunday (Sept. through May) 1:00 PM to 5:00 PM
Sunday (Jun. through Aug.) CLOSED

18. Do I Need to Register For Programs?

Many programs at the library, such as story times, do not require registration. Occasionally programs do require registration due to equipment, space, or staff needs. Those requiring registration will generally be denoted on the library's event calendar. For youth/teen programs call (608) 729-1762. For adult programs call (608) 729-1763.

19. Does the Library Offer Proctoring Service?

No, the library does not offer proctoring service. A list of proctoring locations is available upon request from the second floor information desk, or by calling (608) 729-1763.

20. How can I donate materials to the library?

You can donate materials to the library by dropping them off at the library’s circulation desk on the first floor any time the library is open. Library staff will determine if they will be added to the collection or not. Please review the Gifts to the Library Policy as well as the Friends of the Library Donation Policy before bringing items to the library.

21. Do you have meeting rooms and is there a cost?

We have a Meeting Room and a Conference Room available for the public to reserve at no cost. Please review the Meeting Room Policy before making your reservation. Room reservations can be made on our Meeting Rooms page.

22. Can I post a flyer in the library?

The Fitchburg Public Library provides space on its public bulletin board for notices, announcements and community events. This service is extended in the spirit of community and to provide access to a wide variety of information sources. Please review the Bulletin Board Policy for further information.

23. Does the Library have underground parking?

Yes! Patrons are welcome to park under the Library during open hours. The garage can be accessed off of Research Park Drive. Please approach the door slowly, it will open automatically.

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Main

Show All Answers

1. How do I contact a city/county department?

Visit the Staff Directory to find all department and staff contact information.

2. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.

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Parks - Save an Ash

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1. How do I make a general donation to the Save-an-Ash program?

Mail or drop off a completed Save an Ash Form and payment at City Hall (5520 Lacy Road, Fitchburg, WI 53711) or make a donation online with credit card — Donate Now.

2. How do I adopt a tree?

Due to increased city funding for EAB treatments, we will not be taking any ash tree adoptions this year. 

3. Will the city be treating my ash tree(s)?

The city will be treating approximately 250-300 street and park tress in spring 2014 and will finish smaller healthy ash trees in 2015. Forestry staff are in the process of completing health assessments and finalizing the 2014 treatment list. Homeowners will be notified if their street tree is going to be treated or removed.

The city will not treat private ash trees in your yard. You will need to contact a certified arborist to treat your private tree or you can treat the tree (up to 50" circumference) yourself with a soil drench method. Homeowner Guide to EAB Insecticide Treatments

4. If the tree is not treated, what will happen?

When Emerald Ash Borer makes its way to Fitchburg, all untreated trees will eventually be infested and will die in three to five years. To minimize the cost and risk of a future infestation, the city will be systematically removing all untreated public ash trees over the next few years. Trees will be replaced as the budget allows.

5. When will trees be treated?

160 public ash trees were treated in 2012 and 2013. The city will treat another 250-300 trees in spring 2014 and the remaining 250-300 ash trees in 2015.

6. Who can I contact for more information?

City Forester, 608-270-4289.

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Planning & Zoning

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1. Where can I find the zoning of a property?

The zoning can be found on the Planning/Zoning Department's webpage. Click on the "map gallery" category on the left hand side of the page, and then scroll down to the zoning maps.

2. What are the building setbacks for my property?

First you must determine the zoning district where the property is located.

If your property is located in a standard zoning district setbacks can be found in the Chapter 22 Zoning Ordinance. If your property is located in the Planned Development District (PDD) or SmartCode - New Community (SC-NC) Districts, please contact Planning & Zoning staff.

3. How are my setbacks determined?

Setbacks are measured from the property line into the interior of the lot where the structure or building will be placed. Please note, structures cannot be placed in any easements or buffers.

4. How do I obtain a zoning verification letter?

To obtain written verification of a property zoning designation you will need to complete the Zoning Letter Request form and mail in with a check in the amount of $25.00 for 2014 made payable to the City of Fitchburg addressed to:

City of Fitchburg
Planning/Zoning Department
5520 Lacy Road
Fitchburg, WI 53711 Zoning Letter Request

5. Where can I find the Covenants and Restrictions for my subdivision?

When subdivisions are recorded, covenants and restrictions may be placed on plats which place certain restrictions of properties within the subdivision. These are private restrictions that the City does not enforce or maintain. Please check with your Neighborhood Association to obtain a current copy. Neighborhood Association Contact Information

6. Can I have a business in my home?

The Fitchburg Zoning Ordinance allows for some household occupations with the following standards:

- The activity must be clearly secondary and incidental to residential use.

- The activity must not significant alter the residential character of the dwelling unit, dwelling structure or the parcel.

- The activity must not unreasonably interfere with residential occupancy of other parcels in the neighborhood.

- The activity must not create environmental, safety or health hazards such as noise, light, odors, vibrations, electrical emissions, or other fire or safety hazards that are noticeably out of character with those produced by normal residential occupancy.

- Traffic generated by the vocational activity may not exceed that which is customary to residential occupancies in the neighborhood.

- Signage for the vocational activity will be governed by the sign ordinance.

- The parcel and structure must contain adequate area to accommodate the vocational activity without interfering with residential occupancy of other parcels in the neighborhood.

- Garage sales as a type of vocational activity are allowable in all residential districts provided that not more than two are held on a single premises per year and that each such sale shall not exceed four days in duration.

- Day care is allowable as a vocational activity on a residential premises. Conditional use approval will be required, however, if Wis. Stats. 66.1017 apply.

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Police

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1. What can I do about barking dogs?

If there is a problem with a dog or other animal habitually disturbing the peace by barking or other noise, please contact the Fitchburg Police Department at 608-270-4300. It is helpful if you call while the activity is occurring.

2. What can I do about animals running loose in my neighborhood?

It is illegal for the owner or keeper of any animal to let the animal run or be at large on property other than that of the owner. If you see an animal running loose, please call the Fitchburg Police Department at 608-270-4300. Please provide a description of the animal, and the location that it was last seen.

3. What do I do if my pet bites someone?

Contact the Fitchburg Police Department as soon as possible at 608-270-4300. An officer will respond and take a report. The animal will be quarantined in the event it has rabies. If your pet has rabies vaccinations, you can quarantine the animal at your home.

4. How do I get a dog or cat license?

Dog or cat licenses can be obtained from Fitchburg City Hall located at 5520 Lacy Road.

5. How do I report a crime?

If the crime is in progress, call 911 immediately. If the crime did not just occur, or there is no threat to a person's safety or property, call the Fitchburg Police at 608-270-4300.

6. Can I make an anonymous complaint?

If you wish to make a complaint, you do not always have to provide your name. It is often helpful if you do provide your name so that officers responding can get more detailed information if necessary. Sometimes we need to have a complainant in order to take enforcement action.

7. Where is the police department located?

The Fitchburg Police Department is located near the intersection of Lacy Road and Research Park Drive. The address is:
5520 Lacy Road
Fitchburg, WI 53711

8. How do I pay a citation?

Citation payments can be paid in person, over the phone or online.

9. How do I contact an officer?

If you need to contact a particular Fitchburg Officer, please go to our Email and Phone Directory or just call the Fitchburg Police Department at 608-270-4300.

10. Where is the municipal court located?

Fitchburg Municipal Court is located at 5520 Lacy Road.

11. What can I do about my noisy neighbors?

You can call the Fitchburg Police Department. Fitchburg has the following ordinance regarding noise:

• 14.01(5) Noises Disturbing the Public Prohibited.

12. What can I do about annoying or harassing phone calls?

Harassing or annoying phone calls can be hang-up calls, calls in which the caller doesn't say anything, calls in which the caller is verbally abusive or harassing, or calls from someone who you do not want calling your home.

If you are getting annoying or harassing phone calls, tell the caller to stop calling you. If the calls persist, or if the caller was threatening, contact the Fitchburg Police Department at 608-270-4300. Fitchburg has an ordinance against these types of phone calls. An officer will respond and take your complaint. If you know the number of the person who called you, or know the person's name, please provide that to the police. If the caller and phone number are not known, you can contact the phone company with the name of the police officer you spoke to and the case number. If calls continue, document the date / time of any additional calls and contact the officer that responded to your original complaint.

13. How can I compliment an officer or other department member?

You can call the Fitchburg Police Department at 608-270-4300 or you can complete a form online.

14. How can I make a complaint about the department or member?

You can call the Fitchburg Police Department at 608-270-4300 or you can complete a form online.

15. How can I make a suggestion or comment about the department?

You can call the Fitchburg Police Department at 608-270-4300 or you can complete a form online.

16. Does the Fitchburg Police Department offer a Ride-Along program?

We have a Ride-Along program. An interested person needs to call the police department at 608-270-4300 to obtain and complete the Ride-Along request form. All Ride-Along requests must be approved by the Police Chief. If your request is approved, you will be contacted and a date and time will be scheduled for you to ride with an officer.

17. Can an officer come and speak or give a presentation to my group?

We are always willing to speak and give a presentation to your group. Telephone the department at 608-270-4300 and make your request. An officer will contact you to schedule the presentation.

18. Do you offer tours of the Fitchburg Police Department?

We encourage tours of the police department. It gives us a chance to meet you and have you meet some of the police officers and see what we do daily. You will see the communication center, our jail holding cells, officers' briefing room, and the police cars. To schedule a tour, telephone the police department at 608-270-4300. We are open 24 hours a day, seven days a week.

19. How long does my child need to be missing before I can make a report? How do I report my son/daughter missing?

Contact the police as soon as you realize your child is missing. In cases involving abduction, the first several hours are critical. When you call, an officer will respond to your residence and complete a Missing Person / Runaway form. You will be asked for a physical description of your child, clothing description, names of friends / acquaintances, etc..

20. What are Fitchburg's alternate side parking restrictions?

Visit Fitchburg's alternate side parking ordinance and scroll to 8.05(2).

21. How do I report a parking problem?

If it is a problem that requires immediate attention, call the Fitchburg Police Department. If it is an ongoing problem, contact a civilian service employee at (608)270-4300. Ongoing parking issues can also be reported using the "Report a Concern" feature of the website.

22. How long can a vehicle be left on the street?

Vehicles cannot be left on the street for longer than 48 hours without being moved.

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Police Department - Records

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1. How can I get a copy of a police report?

You can call or stop by the Fitchburg Police Department. There are fees involved when getting copies of reports. Our Records page has a schedule of fees. You can also request a report online as well.

2. Can all police reports be released to the public?

Most police reports can be released to the public. Some reports involving juveniles may not be released. Also, if an investigation is ongoing, reports will not be released which could jeopardize the investigation. If you have questions about this, you can contact our Records Bureau at 608-270-4343.

3. How long does it take to get a police report?

It usually takes only a few days from the date of the incident to be able to get a copy of a police report. Some reports may take longer if there is an ongoing investigation. All reports need to be reviewed by a sergeant prior to them being released to the public. If you complete a request for a report, you will be contacted when the report is available.

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Police Department - Services

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1. How much does it cost for fingerprinting?

We provide fingerprinting services to the public for a fee. Visit our records page for a schedule of fees. We also provide a free fingerprinting service for children.

2. What is a vacation watch, and how do I get a vacation watch?

Vacation watches are a service provided by our police department for residents who are leaving the area for extended periods of time. Officers will check your residence periodically for signs of forced entry. Visit the vacation watch page.

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Police Department - Traffic

Show All Answers

1. How do I obtain a copy of an accident report?

Accident reports can be obtained from the Fitchburg Police Department Records Bureau. You can stop by our department, or call. Visit the Records Bureau page.

2. What should I do if I am involved in a traffic accident?

If the accident results in injury or death, if damage to state or other government-owned property exceeds $200, or if total damage to the property of one person or a state or government owned vehicle exceeds $1,000, you must report the incident immediately to the police. Otherwise, you must exchange names, addresses, and license numbers with the driver and/or occupants of the vehicle struck.

3. How do I get a warning ticket signed off?

Contact any Fitchburg Police Officer, or come to the Fitchburg Police Department. Otherwise, any sworn law enforcement officer in the State of Wisconsin may sign the warning.

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Public Works

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1. What day is my trash picked up?

Please call Pellitteri Waste Systems at 608-257-4285 or check the Collection Day Map.

2. How do I dispose of large items (e.g. mattresses, bedframes, furniture, TVs, stereos, microwaves, furniture)?

Call Pellitteri Waste Systems (257-4285) to arrange a special pick-up collection or for additional options check the Recycling Guide

3. Where can I find the current Solid Waste Collection Schedule (for curbside collection of Refuse, Recycling, Brush, and Yardwaste)?

Here is the link for the 2023 Solid Waste and Recycling Calendar. Paper copies are available at the City Hall Lobby, 5520 Lacy Rd.

4. How do I get new or replacement Refuse and/or Recycling Carts?

Call Pellitteri Waste Systems (257-4285) to arrange for payment and delivery.

5. How do I report a broken/out street light?

Call the Public Works Department at 270-4260. Please provide as much information as possible (closest house address, intersection) and a detailed description of which light is out. Or submit a concern on line with the "Report a Concern" page.

6. How do I report a broken/out traffic signal?

Call Public Works during regular business hours (M-F, 7:30 - 4:15). For after hours calls please refer to the Traffic Signals Web page.

7. How do I report road hazards?

If you see debris, dead animals, or unsafe conditions please call the Streets Department at 729-1720. If it is potentially dangerous situation please call police dispatch at 270-4300.

8. I’m setting up my water softener, how many grains of hardness are in the City’s water?

16 grains of hardness

9. Who do I contact for fire flow information?

Tracy Foss, Utility Project Engineer, tracy.foss@fitchburgwi.gov

10. What is in my water?

Please go to the Water Quality web page.

11. When does the City flush the water system?

The City flushes the water system the first two weeks of April and of October each year.

12. There is water bubbling out of the ground, who do I contact?

Please contact the Fitchburg Utility (Police Department) at 270-4279

13. I have a sewer backup, who do I contact?

Please contact the Fitchburg Utility (Police Department) at 270-4279

14. What is AMI?

AMI stands for Advanced Metering Infrastructure. It is a two-way communication system between the city and the meter. This type of system will allow the city to perform customer leak detection more efficiently, implement water conservation measures, improve customer service, and provide more information for better water system operations and planning.

15. Why do meters / radios need to be changed?

The city's current reading system is obsolete. The city is no longer able to purchase replacement equipment and maintenance on the existing equipment is not guaranteed.

16. How will the new system read meters?

Meter reads will be transmitted by radio to infrastructure on the water towers and then to City Hall. The city will no longer need to drive by each property to obtain water meter reads; this will be done remotely via the radio system.

17. What is the benefit to me having a new meter?

The new meters, iPerl meters manufactured by Sensus, are more accurate, provide more information for enhanced customer service, and provide several alarms, including leak detection, to ensure the performance of the system and conserve water.

18. Will this new meter reading system give me access to my water usage history?

Customers will be able to obtain their water usage history through the city. If there is interest from our customers to be able to access their usage information through the web, the city may implement this feature.

19. When will the meter replacements and cross connection surveys begin and how long will they last?

Meter replacements began in November of 2012. This project has a three year deployment schedule. The entire system is scheduled to be changed over and all cross connections surveys complete by the end of 2015.

20. Will you need access to my home?

Yes. The city will send each customer an appointment to change their meter. If the time will not work for them a number will be provided to call and reschedule. An adult resident, at least 18 years of age, must be present for the duration of the appointment. The appointment will take approximately one hour. For residential properties, a cross connection inspection will be performed at the same time the meter is replaced.

21. Will the new meter / radio use power from my home?

The new meter / radio has a 20 year lithium battery. No household power is used.

22. What do I need to do to prepare for the meter installation and cross connection inspection?

• Make sure the area around your water meter is clear and accessible for the installer


• Operate your water valves on both sides of the city water meter a couple of times to ensure they are in working condition. If repairs are needed, please make them prior to your appointment. If you are unable to make the repairs prior to your appointment, please call the city to reschedule.


• Read through the "Residential Water User Cross-Connection Hazards Bathrooms & Kitchens" brochure that will be provided with your appointment letter and verify that you do not have any cross-connection within these rooms. Correct any cross-connections found.

23. How will I recognize the meter installer / cross-connection inspector?

Meter installers and cross connection inspectors are city employees. They will identify themselves at the door and present their employee ID. They will drive city marked vehicles and be in city uniforms.

24. What will happen if the meter / radio does not work?

The meter installer will be testing your meter / radio on site before they leave. If the radio is not transmitting, they may need to adjust the location of your radio to obtain more signal strength.

25. How did the city determine the installation schedule?

The city will be replacing all meter/radios for customers with Orion radios first. The city will then begin meter / radio replacements in the neighborhoods with the oldest radios.

26. What options do I have if I am worried about Radio Frequency (RF) exposure?

Please click here to read about the minimal RF exposures from this system. If customers are concerned, they may request the radio be installed on the outside of their home/business.